Shipping Policy
Shipping
- Shipping is available WORLDWIDE (Except the EU/Northern Ireland due to GPSR) at the buyers expense.
- I am NOT responsible for shipping delays. Once your package leaves my hands, I no longer have any control over what happens with the Postal service/Postal vehicles and/or transportation.
- I am NOT responsible for the amount of time it may take for your order to clear customs/be released by border services.
- All items will have a tracking number and you will receive your tracking number via email.
- Once your order has been shipped it can take Canada Post or UPS or ChitChats up to 24 hours to be "live"/begin displaying transit progress - please be patient.
- Items will be shipped within 2-3 working days of the order being placed - I do my very best to ship out as quickly as humanly possible.
USA SHIPPING - TARIFF FREE - OCTOBER 23RD, 2025 UPDATE
I am USMCA/CUSMA Certified with ChitChats. This means that you can enjoy TARIFF-FREE shipping! ChitChats transfers packages to USPS for finally delivery on U.S. Shipments.
Damaged Items
Please ensure that you open and inspect your item as soon as it arrives. I strive to package items as best as possible, but unfortunately situations can arise in shipping. If the item is damaged, please email photos/video IMMEDIATELY to Leathercraft.and.chaos@gmail.com, or send photos/video through via DM on our Facebook page or our Instagram page.